What each module replaces
Every module in one place
One system. Booking to billing. Nothing falls through.
Tyming Chain covers appointments, job cards, workflow templates, inspections, estimates, inventory, purchase orders, billing, customer management, employee workload, messaging, offers, analytics, and AI — all connected through the same job card trail.
Bay view
4 bays. Each shows job card, tech, task, time, and progress.
Parts trail
Stock levels, vendor prices, and purchase orders — linked to the job card.
The modules
What the platform actually does, surface by surface.
Each module is described by the problem it kills, the workflow it enables, and the signal it gives the owner. No feature noise.
01 · Appointments + bay scheduling
Stop overbooking. Plan against real bay time.
4 bays, configurable daily capacity (12 weekday, 8 Saturday). Each slot accounts for service duration — a general service blocks 2 hours, an oil change blocks 45 minutes. No-show tracking, walk-in aware, Google Calendar sync. Automated WhatsApp reminder the day before and morning of.
4 baysNo-show trackingWhatsApp remindersCalendar sync
02 · Job cards — the core
Every bike gets one record from walk-in to delivery. Everything attaches to it.
Auto-numbered (JC-20260222-0001). Captures customer, vehicle, complaint, bay, technician, workflow steps, parts consumed, estimates, invoices, inspection results, and every timestamp from RECEPTION to DELIVERED. Filter by status to see what's active, what's blocked, and what's ready for pickup.
Auto-numberedStatus pipelineQC gateFull audit trail
03 · Workflows + auto-assignment
Define the steps once. The system assigns the right tech every time.
Create reusable workflow templates ("Regular Service", "Engine Overhaul") with ordered steps, required skills, estimated durations, and approval gates. When a job card is created, the engine matches each step to a qualifying technician by skill level, workload, and shift. Model-specific calibrations for RE Classic 350 vs KTM Duke 390.
Skill matchingWorkload balancingApproval gatesPer-model templates
04 · Inspections
Photo evidence before the wrench touches the bike. QC check before it leaves.
Pre-service inspection documents existing scratches and dents with photos — protecting the garage from false claims. Post-service inspection verifies all work passes. Manager quality check gates delivery. Each item rated PASS / FAIL / NOT_APPLICABLE with measurements. Upsell opportunities (worn brake pads, leaking coolant) feed directly into estimates.
Photo evidencePASS/FAIL checklistQC gateUpsell feed
05 · Estimates + customer approval
No more billing surprises. The customer approves the cost before work starts.
Service advisor creates an estimate with labour (from the tariff sheet), parts, and consumables. Sends it to the customer via WhatsApp link. Customer taps approve or reject. Rejected? Revise and resend. Approved? The workshop has written authorization to proceed. One-click conversion to invoice when work is done.
WhatsApp approvalTariff sheet pricingRevision history→ Invoice
06 · Inventory + purchase orders
Know what's in stock. Know what to reorder. Know the best vendor price.
Every part has a SKU, cost price, selling price, reorder level, and bin location. When stock drops to reorder level, the system flags it. Compare prices across vendors before ordering (Bajrang Spares: ₹295 vs Royal Genuine Parts: ₹410). Purchase orders auto-create vendor payment requests. Receiving a PO updates stock and unblocks waiting job cards automatically.
Reorder alertsVendor comparisonAuto-unblock jobsDead stock detection
07 · Billing + payments
GST-ready invoices. Cashfree payment links. Partial payment tracking.
Invoice auto-generates from the approved estimate — labour, parts, taxes, discounts carry over. CGST + SGST for intra-state, IGST for inter-state. Send a Cashfree payment link via WhatsApp — customer pays by UPI, card, or net banking. Track partial payments for expensive engine rebuilds. Outstanding and overdue invoices surfaced on the owner dashboard.
GST compliantCashfree linksUPI / Card / CashPDF invoices
08 · Customers + retention
Individual riders, corporate fleets, and delivery companies — one customer record handles all.
Full service history per vehicle, even when it changes hands. Insurance and PUC expiry tracking with automated reminders. Customer segments by last visit, bike type, or lifetime spend. Send targeted offers: 20% labour discount for customers absent 90+ days. Track redemption rates. Three types: Individual, Corporate (GST invoicing), and Fleet (bulk pricing).
Individual / Corporate / FleetInsurance alertsTargeted offersSegments
09 · Messaging + notifications
Customers get updates automatically. Staff gets alerts when something is stuck.
Template-driven notifications fire on workflow events: job card created, estimate ready, bike ready for pickup, payment received. Channels: WhatsApp (primary), Email, SMS, Push, In-App. Owners get in-app alerts for blocked jobs, cancelled work, overdue POs, and high-value estimates. Full audit trail of every message sent.
WhatsAppEmailAuto-triggeredOwner alerts
10 · Analytics + AI assistant
Ask "What was our revenue last month?" and get a real number, not a spreadsheet.
Revenue by day/week/month, labour vs parts split, payment method breakdown, average ticket size, collection rate. Turnaround time per job type. Technician utilisation rates. Revenue by bike segment (Low/Mid/High CC). Customer retention analytics. Plus a natural-language AI assistant that queries live data — for staff, customers, and vendors.
Revenue trendsTechnician KPIsSegment analyticsAI chat
The operating chain
Each event creates the next one. Nothing gets rebuilt from scratch.
A booking becomes a job card. The job card becomes a workflow. The workflow triggers parts orders. The estimate becomes an invoice. The invoice triggers a reminder. The reminder brings the customer back.
A
Intake
Walk-in or WhatsApp booking. Registration number search pulls customer, vehicle, history. Bay assigned, job card live in 60 seconds.
B
Inspect + approve
Pre-service inspection with photos. Estimate with tariff-sheet prices sent to customer. They approve on their phone.
C
Execute
Workflow steps auto-assigned by skill. Parts pulled from inventory. Blocked jobs surface instantly. QC inspection gates delivery.
D
Deliver + retain
Invoice from approved estimate. Cashfree payment link via WhatsApp. Service reminder when next visit is due. Insurance expiry alert.